Jenjang
Leadership
Durasi
4 Jam
Tujuan
Peserta mampu membangun komunikasi, kepemimpinan, kolaborasi, serta budaya continuous improvement untuk mendukung keberhasilan implementasi manajemen mutu.
Persyaratan
- Terbuka untuk seluruh profesi
- Memahami dasar Quality Management
Unit Kompetensi
- Berkomunikasi secara efektif
- Memimpin tim improvement
- Menyelesaikan masalah
- Mengelola perubahan
- Menyusun laporan mutu
- Melakukan coaching
Materi Pelatihan
- Problem Solving
- Critical Thinking
- Communication
- Teamwork
- Quality Mindset
- Coaching
- Change Management
- Data Driven Decision Making
- Time Management
- Presentation Skills
Metode Uji Kompetensi
- Observasi
- Role Play
- Presentasi
- Studi Kasus
- Penilaian Sikap
Gelar Sertifikasi
Certified Quality Leadership Professional (CQLP)
Hard Skills
- Executive Quality Leadership
- Quality Culture Development
- Organizational Change Management
- Executive Coaching
- Executive Presentation
- Corporate Communication
- Strategic Problem Solving
- Data Driven Decision Making
- Performance Reporting
- Knowledge Management
- Organizational Learning
- Continuous Improvement Facilitation
- Leadership Development
- Strategic Quality Communication
- Enterprise Quality Transformation
Soft Skills
- Visionary leadership
- Executive communication
- Influencing skill
- Coaching
- Mentoring
- Collaboration
- Team empowerment
- Stakeholder engagement
- Conflict resolution
- Inspirational leadership
Life Skills
- Visionary thinking
- Ethical leadership
- Sustainable leadership
- Organizational transformation
- Executive decision making
- Global mindset
- Strategic governance
- Legacy building
- Knowledge stewardship
- Enterprise leadership
Emotional Skills
- Executive presence
- Authentic leadership
- Strategic empathy
- Self mastery
- Inspirational influence
- Emotional resilience tingkat eksekutif
- Keberanian mengambil keputusan sulit
- Ketenangan dalam krisis
- Integritas tanpa kompromi
- Kemampuan membangun kepercayaan jangka panjang
Quality Management ini, saya menyarankan kompetensi tidak hanya mengikuti kategori pelatihannya, tetapi juga mengikuti jenjang karier seorang profesional mutu. Dengan demikian, hard skill meningkat dari awareness → operasional → improvement → system → industry → strategic → executive leadership, sedangkan soft skill, life skill, dan emotional skill berkembang dari personal effectiveness menuju organizational leadership