Jenjang
Manager
Durasi
4 Jam
Tujuan
Peserta mampu mengembangkan strategi mutu organisasi yang selaras dengan sasaran bisnis dan meningkatkan daya saing perusahaan melalui kepemimpinan mutu.
Persyaratan
- Supervisor, Manager, atau Leader
- Memahami dasar Quality Management
Unit Kompetensi
- Menyusun strategi mutu
- Mengembangkan KPI mutu
- Mengelola Quality Governance
- Mengembangkan budaya mutu
- Mengelola proyek peningkatan mutu
Materi Pelatihan
- Strategic Quality Management
- Quality Leadership
- Quality Governance
- Business Excellence
- KPI & Dashboard
- Quality Risk Management
- Benchmarking
- Organizational Excellence
- Quality Transformation
- Improvement Project Management
Metode Uji Kompetensi
- Strategic Case Study
- Individual Assignment
- Presentasi
- Diskusi Kelompok
Gelar Sertifikasi
Certified Strategic Quality Manager (CSQM)
Hard Skills
- Strategic Quality Management
- Quality Governance
- Business Excellence Framework
- KPI & Dashboard
- Enterprise Quality Management
- Quality Risk Management
- Benchmarking Strategy
- Strategic Planning
- Organizational Excellence
- Quality Transformation
- Lean Enterprise
- Six Sigma Deployment
- Quality Cost Optimization
- Performance Management
- Business Process Improvement
- Corporate Quality Policy
- Continuous Improvement Strategy
- Enterprise Risk Integration
Soft Skills
- Strategic leadership
- Executive communication
- Strategic negotiation
- Stakeholder management
- Systems thinking
- Organizational influence
- Strategic decision making
- Innovation leadership
- Cross functional leadership
- Change leadership
Life Skills
- Enterprise mindset
- Business acumen
- Strategic foresight
- Scenario planning
- Corporate stewardship
- Transformational leadership
- Organizational resilience
- Long-term planning
- Talent development
- Executive business thinking
Emotional Skills
- Executive emotional intelligence
- Inspirational leadership
- Emotional stability
- Resiliensi tinggi
- Empati strategis
- Pengambilan keputusan di bawah tekanan
- Self mastery
- Integritas eksekutif
- Ketenangan menghadapi krisis
- Membangun budaya kepercayaan
Quality Management ini, saya menyarankan kompetensi tidak hanya mengikuti kategori pelatihannya, tetapi juga mengikuti jenjang karier seorang profesional mutu. Dengan demikian, hard skill meningkat dari awareness → operasional → improvement → system → industry → strategic → executive leadership, sedangkan soft skill, life skill, dan emotional skill berkembang dari personal effectiveness menuju organizational leadership.
